Privacy policy

Effective Date: December 16, 2025

This Privacy Policy describes how Mumzart ("we", "our", "us") collects, uses, stores, discloses, and protects your personal data when you visit or make a purchase from our website (the "Site"). This policy is drafted in compliance with the Information Technology Act, 2000 and its Rules (India) and the General Data Protection Regulation (GDPR – EU Regulation 2016/679), and applies to users in India and across the world.

By accessing or using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. About Mumzart

Mumzart is an e-commerce business offering:

  • Custom-made resin art products
  • Pre-made resin art products
  • Accessories and materials used for creating resin art

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with our Site:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Any information voluntarily provided for custom-made orders (design inputs, text, images, references)

Payment information is processed securely by third-party payment service providers. We do not store complete card or banking details on our servers.

2.2 Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address
  • Browser type, device type, and operating system
  • Referring URLs
  • Pages visited, time spent, and interaction data
  • Approximate location (city/country level)

3. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity: To process and deliver your orders
  • Consent: For marketing communications and non-essential cookies
  • Legal obligation: Compliance with tax, accounting, and regulatory requirements
  • Legitimate interests: Fraud prevention, website improvement, and business analytics

4. How We Use Your Information

We use your information to:

  • Fulfill and deliver orders, including custom-made products
  • Communicate order confirmations, updates, and support responses
  • Process returns or replacements for damaged products
  • Improve website performance, usability, and product offerings
  • Conduct analytics and measure marketing effectiveness
  • Prevent fraud, misuse, or unauthorized access
  • Comply with applicable laws and regulations

5. Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device to enhance your browsing experience and enable certain site functionalities.

5.2 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for core website functionality such as cart management and secure checkout
  • Performance & Analytics Cookies: Help us understand how visitors interact with the Site (pages visited, traffic sources, user behavior)
  • Functional Cookies: Remember user preferences such as language or location
  • Marketing & Advertising Cookies: Used to deliver relevant advertisements and measure campaign performance

5.3 Analytics Tools

We may use third-party analytics tools (such as Google Analytics or similar services) to:

  • Analyze website traffic and usage patterns
  • Understand customer behavior and preferences
  • Improve marketing and user experience

These tools may collect data such as IP address, device information, and browsing behavior, subject to their own privacy policies.

5.4 Cookie Control

You can manage or disable cookies through your browser settings or cookie consent banner (where applicable). Disabling cookies may limit certain functionalities of the Site.

6. Sharing of Personal Data

We do not sell or rent your personal data. We may share your information with:

  • Payment processing partners
  • Shipping and logistics providers
  • Analytics and marketing service providers
  • IT, hosting, and infrastructure service providers
  • Government authorities or legal bodies when required by law

All third parties are obligated to protect your data and use it only for specified purposes.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. Where required, we ensure appropriate safeguards such as contractual clauses or equivalent data protection measures are in place, in accordance with GDPR.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Complete transactions and provide services
  • Meet legal, accounting, and tax obligations
  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed to be 100% secure.

10. Returns & Damaged Products

Returns are accepted only in cases of damaged products. For verification, we may request images or videos of the damaged item. Such data is used strictly for return processing and is retained only as long as necessary.

11. Your Rights

11.1 Rights Under Indian Law

You have the right to review, correct, or update your personal information provided to us.

11.2 Rights Under GDPR (For EU/EEA Users)

You have the right to:

  • Access your personal data
  • Request correction or erasure of data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a data protection authority

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

15. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Business Name: Mumzart
Email: infomumzart@gmail.com
Website: https://mumzartstore.myshopify.com/


By using our website, you consent to the collection and use of your information as described in this Privacy Policy.